Lost Your I-797 Approval Notice? Getting a Copy Through Your Employer, USCIS or Form I-824

Your approval notice is gone but your approval is not. Here is the fastest way to a usable copy, and when a $590 Form I-824 is the right route.

By F1Jobs Team · 2026-11-01 · 9 min read
An opened cardboard archive box holding tidy file folders on a home office floor, soft morning window light falling across the wooden boards

If you lost your I-797 approval notice, the approval itself is not lost: USCIS still has it on record, and losing the paper does not by itself change your status. You can often get a usable copy without filing anything. Form I-824 is the formal route to a USCIS-issued duplicate, and it cannot replace an EAD, a green card or an I-94.

Status as of 2026-11-01. In effect: the $590 I-824 fee in the USCIS fee schedule, G-1055 edition 10/26/26, and card (G-1450) or ACH (G-1650) payment only since 2025-10-28. In effect since 2026-10-07: a new I-824 filing address, the USCIS Phoenix Lockbox. Grace period ending: USCIS accepts an I-824 sent to a prior filing location only if it is postmarked on or before 2026-11-09 (filing location updates).

Lost I-797 approval notice: the short answer

A lost I-797 approval notice can usually be replaced without filing anything. Ask the employer or attorney who received the original for a scan, check your USCIS online account, or submit a free "did not receive notice by mail" case inquiry. Form I-824 ($590, paper only, as of 2026-11-01) is the route when you need a USCIS-issued duplicate of a still-valid approval.

For what each notice type means, see every I-797 type and what it proves.

Who already has a copy of your I-797?

Usually someone other than you. USCIS mails the approval notice to whoever filed: for an employer petition on Form I-129 (H-1B, L-1 or O-1, extensions included), that is your employer as petitioner, or its law firm.

Get the scan even if you later need Form I-824: its instructions ask for "a copy of Form I-797 for the previously approved application or petition".

Can you download your I-797 from your USCIS online account?

Sometimes. A case you filed online lives in your account with its notices. For paper cases, USCIS's page on creating an online account draws a line: an "IOE" receipt added with the Online Access Code from your Account Access Notice lets you "view notices", while other paper-filed cases show "case status and history".

What if the approval notice never arrived?

USCIS's page on tracking delivery of notices and documents says notices "cannot be tracked via UPS or USPS" and points you to a case inquiry in the "did not receive notice by mail" category:

"For example, if you did not receive your approval notice and believe it may have been lost in the mail, you may submit a case inquiry as explained above if you know your receipt number."

Without a receipt number, call the USCIS Contact Center, which handles "non-receipt of a notice" at its first tier: 800-375-5283 (TTY 800-767-1833), live Monday to Friday, 8 a.m. to 8 p.m. Eastern (page updated 2026-10-13). For an employer's petition, the employer or its attorney asks. If the notice went to an old address, USCIS says most noncitizens must report a move within 10 days, online or on Form AR-11 (USCIS address change).

What is Form I-824 used for?

Form I-824, Application for Action on an Approved Application or Petition, asks USCIS to act further on something it already approved. The I-824 instructions (edition 04/01/24) list five USCIS actions. The two most readers need are a duplicate approval notice (Part 2, Item 1.a) and having USCIS notify a different US consulate, through the National Visa Center or Kentucky Consular Center, about an approved nonimmigrant petition (Item 1.b).

Four limits decide most cases:

Form I-824 at a glance (as of 2026-11-01)

ItemWhat applies on 2026-11-01Source
Filing fee$590; $0 only for listed humanitarian categories such as VAWA, T and UG-1055 edition 10/26/26
How to filePaper only; not on the online filing list (updated 2026-10-07)Forms available to file online
Where to fileUSCIS Phoenix Lockbox, per the I-824 filing addresses page (old addresses only if postmarked by 2026-11-09); with another USCIS form, follow that form's instructionsUpdated 2026-10-07
PaymentCard (G-1450) or ACH (G-1650); check only with a G-1651 exemptionG-1055
EvidenceA copy of the I-797 for the approved case, front and backI-824 instructions
Rejected ifThe approved case's receipt number in Part 3 is missing, or the form is unsignedForm I-824 page
Processing timeNot stated here; check the live toolUSCIS processing times

What Form I-824 does not replace

The duplicate "contains only the information regarding the approval as listed on the original Form I-797", and the instructions add:

"A replacement Employment Authorization Document (EAD) card, Permanent Resident Card, travel document or any other USCIS authorization document will not accompany the duplicate approval notice."

Common misconception, then correction. "File an I-824 and USCIS will mail a fresh I-797A with a new I-94 and a new EAD." No. Each of those documents has its own replacement form, listed below.

Which form replaces what (as of 2026-11-01)

What you lostRouteFee, G-1055 edition 10/26/26
I-797 approval notice, approval still validCopy from employer or account first; official duplicate by Form I-824$590
I-797 for an expired or revoked approvalNot I-824; a copy may be in your records, which you can request through USCIS FOIASee the FOIA page
EAD card (OPT, STEM OPT, H-4 EAD)Form I-765, replacement$520 paper / $470 online
I-94 issued by USCIS (the I-797A tear-off)Form I-102$560 plus a separate $24 I-94 fee
I-94 issued by CBP at entryPrint it from the CBP I-94 websiteNo USCIS form
Green cardForm I-90$465 paper / $415 online
Notice with a USCIS typoNot I-824; the Contact Center handles "typographical errors which are based on USCIS errors"Ask the Contact Center

If it is your work card that is missing, see our guide to replacing a lost EAD on OPT, STEM OPT or H-4.

Is the I-94 on your I-797A replaced too?

Not by Form I-824. When USCIS approves a change or extension of status, the I-94 at the bottom of the I-797A is your arrival-departure record, and the I-824 instructions send its replacement to Form I-102, as does USCIS's page on replacing immigration documents. Our guide to replacing a USCIS-issued I-94 with Form I-102 walks through the form.

It matters beyond travel. USCIS's alien registration page (updated 2026-09-04) says noncitizens 18 and older who are required to register "must carry and have in their personal possession evidence of their registration at all times", and the evidence it names generally includes Form I-94, not the approval notice. Whether you need a replacement depends on your travel since the approval:

Can you travel or get a visa stamp without the original I-797?

The approval notice is not a visa or a travel document, and your consulate's own instructions set what to bring to a visa interview. Get at least a copy from your employer or attorney before you book, and ask them whether a copy is acceptable for your post and what to carry when you re-enter the US.

H-1B and H-4 applicants, renewals included, interview in person under the State Department's interview waiver update (effective 2025-10-01). Check the live travel.state.gov wait-times page, and see our guide to your first H-1B stamp after STEM OPT for the document list.

Domestic trips count too: according to Boston University's international office (2026-08-17), students and scholars should carry their immigration documents on domestic trips, I-797 included. Ask your attorney what covers you until a replacement arrives.

Step by step: replacing a lost I-797, fastest route first

  1. Email HR and your employer's immigration attorney for a front-and-back scan; for your own filings, search your email and files.
  2. Sign in to your USCIS online account and download the notice if the case was filed online or has an IOE receipt.
  3. Check Case Status Online to confirm the case still shows as approved, not revoked.
  4. Submit a "did not receive notice by mail" case inquiry, or call the Contact Center, if the notice never arrived.
  5. Update your address with USCIS (online or on Form AR-11) if the notice went to an old address.
  6. Decide with your employer or attorney whether an official duplicate is needed; if so, the applicant or petitioner mails Form I-824 with the $590 fee (Form G-1450 or G-1650) and a copy of the I-797.
  7. Request your records through USCIS FOIA instead if the approval has expired or was revoked.

A worked example (hypothetical): an H-1B worker with a December trip

Priya moved from STEM OPT to H-1B by change of status. Her I-797A runs from 2026-10-01 to 2029-09-30, and she has not left the US since. She moves apartments on 2026-10-17, cannot find the original while unpacking, and hopes to fly home in late December for her first H-1B stamp.

DateWhat happensWho acts
2026-10-19 (Mon)Realises the I-797A, with its I-94 tear-off, is missingPriya
2026-10-20Updates her address in her USCIS online account, within 10 days of the movePriya
2026-10-21Gets a scan from the employer's attorney; her own USCIS account has nothing, because the I-129 is the employer's petitionPriya, attorney
2026-10-22Weighs whether the lost tear-off needs a Form I-102, given that a new CBP I-94 becomes her current record when she re-entersAttorney
Before bookingConfirms her consulate's document list and whether a copy is enoughPriya, attorney

Priya does not file Form I-824 herself: she is the beneficiary, not the petitioner, and a duplicate would not bring a new I-94.

On OPT or STEM OPT instead? Employers use the EAD card, not the I-765 approval notice, for Form I-9, so a lost notice is mostly a records problem. A lost card is an I-765 replacement; talk to your DSO first.

Why keep a complete set of approval notices?

Later filings often include copies of earlier approvals, and two live policy items make a complete file matter more:

Common mistakes

Frequently asked questions

How do I get a copy of my lost I-797?

Ask whoever received the original. For an H-1B or other employer petition, that is your employer or its immigration attorney, who can usually send a scan. For your own filings, check your USCIS online account or submit a "did not receive notice" case inquiry. Form I-824 gets you a USCIS duplicate for $590, paper only, as of November 1, 2026.

Can I download my I-797 from my USCIS account?

Sometimes. Cases filed online show their notices in your account, and so do paper cases with an IOE receipt added with the Online Access Code. Other paper cases show only status and history. The notice for an employer's I-129 goes to the employer or its attorney, so ask them for it.

What is Form I-824 used for?

It asks USCIS to act on a still-valid approval, most often by issuing a duplicate approval notice or notifying a different consulate. As of November 1, 2026 it costs $590 (G-1055 edition 10/26/26) and is filed on paper only. It cannot be used for an expired or revoked approval and does not replace an EAD, green card or I-94.

Can I travel or get my visa stamped without the original I-797?

The approval notice is not a visa or a travel document, and your consulate's own instructions set what to bring to the interview. Get at least a copy from your employer or attorney before you book, and ask them whether a copy is enough for your post and what to carry when you re-enter. Check the travel.state.gov wait-times page for appointments.

Is the I-94 on my I-797A replaced too?

Not through Form I-824. Its instructions send a lost USCIS-issued I-94 to Form I-102, which costs $560 plus a separate $24 I-94 fee as of November 1, 2026. If you have re-entered the US since the approval, your current I-94 is the newer CBP record, which you can download from the CBP I-94 website.

Sources

How we checked this: we read the USCIS pages, the Form I-824 instructions (edition 04/01/24), the G-1055 fee schedule (edition 10/26/26) and the Federal Register entry listed above on 2026-11-01 and 2026-11-02, and took every fee from that fee schedule.

This is general information, not legal or tax advice. Your own approval notice, I-94 and receipt govern over anything published here; bring decisions to the immigration attorney on your case, or to your DSO for anything tied to F-1, OPT or SEVIS.

A lost notice is stressful but fixable. If you are on OPT or STEM OPT and looking for an employer that sponsors H-1B, F1Jobs helps international candidates run a focused, visa-aware search.

Frequently asked questions

How do I get a copy of my lost I-797?

Ask whoever received the original. For an H-1B or other employer petition, that is your employer or its immigration attorney, who can usually send a scan. For your own filings, check your USCIS online account or submit a did-not-receive-notice case inquiry. Form I-824 gets you a USCIS duplicate for $590, paper only, as of November 1, 2026.

Can I download my I-797 from my USCIS account?

Sometimes. Cases filed online show their notices in your account, and so do paper cases with an IOE receipt added with the Online Access Code. Other paper cases show only status and history. The notice for an employer's I-129 goes to the employer or its attorney, so ask them for it.

What is Form I-824 used for?

It asks USCIS to act on a still-valid approval, most often by issuing a duplicate approval notice or notifying a different consulate. As of November 1, 2026 it costs $590 (G-1055 edition 10/26/26) and is filed on paper only. It cannot be used for an expired or revoked approval and does not replace an EAD, green card or I-94.

Can I travel or get my visa stamped without the original I-797?

The approval notice is not a visa or a travel document, and your consulate's own instructions set what to bring to the interview. Get at least a copy from your employer or attorney before you book, and ask them whether a copy is enough for your post and what to carry when you re-enter. Check the travel.state.gov wait-times page for appointments.

Is the I-94 on my I-797A replaced too?

Not through Form I-824. Its instructions send a lost USCIS-issued I-94 to Form I-102, which costs $560 plus a separate $24 I-94 fee as of November 1, 2026. If you have re-entered the US since the approval, your current I-94 is the newer CBP record, which you can download from the CBP I-94 website.